At a Glance
- Tasks: Be the friendly face of our clinic, managing calls and ensuring a top-notch patient experience.
- Company: Join Optical Express, the UK's leading eye care provider with a global reputation.
- Benefits: Enjoy free or discounted optical products, 33 days annual leave, and career progression.
- Other info: Flexible hours and a supportive team atmosphere await you!
- Why this job: Make a real difference in patients' lives while working in a modern, tech-savvy environment.
- Qualifications: High personal standards and a passion for delivering excellent customer service.
The predicted salary is between 20000 - 25000 € per year.
Location – Norwich
Hours – 40 hours per week and flexible to work weekends
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 30 years, millions of patients have trusted Optical Express with their eye care.
This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
- Covering the reception area, maintaining a priority for incoming calls at all times
- General reception duties as and when required
- Free or discounted optical products/procedures
- Career progression
- Modern working environment with superb technology support
- 33 days annual leave*
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Medewerker Receptie in Norwich employer: Optical Express
Optical Express is an exceptional employer, offering a dynamic and supportive work culture in Norwich that prioritises employee growth and development. With access to state-of-the-art technology, generous benefits including free or discounted optical products, and a commitment to providing a world-class customer experience, employees are empowered to thrive in their roles while contributing to the success of a market leader in eye care.
StudySmarter Expert Advice🤫
We think this is how you could land Medewerker Receptie in Norwich
✨Tip Number 1
First things first, make sure you know the company inside out. Research Optical Express and their values, especially their commitment to patient care. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions you might be asked, like how you handle difficult customers or manage multiple tasks. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Dress to impress! As a Receptionist, you'll be the first point of contact for patients, so looking professional is key. Choose an outfit that reflects the high standards of Optical Express and makes you feel confident.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Medewerker Receptie in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role at Optical Express. Highlight any relevant experience in customer service or reception duties, and don’t forget to mention your ability to maintain high personal standards!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re excited about working with Optical Express and how you can contribute to delivering world-class customer experiences.
Showcase Your Communication Skills:As a Receptionist, communication is key! In your application, demonstrate your strong verbal and written communication skills. Mention any experience you have in handling calls or interacting with patients, as this will show we can rely on you to manage our reception area effectively.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Practice Common Interview Questions
Anticipate questions related to your role, such as handling multiple calls or managing patient inquiries. Practising your responses can help you feel more confident and articulate during the interview. Consider doing mock interviews with a friend to refine your delivery.
✨Dress the Part
First impressions matter, especially in a professional setting like Optical Express. Dress smartly and appropriately for the interview. A polished appearance shows that you take the opportunity seriously and respect the company's standards.
