At a Glance
- Tasks: Be the friendly face of our clinic, managing calls and providing top-notch customer service.
- Company: Join Optical Express, the UK's leading eye care provider with a global presence.
- Benefits: Enjoy free or discounted optical products, 33 days annual leave, and career progression.
- Other info: Flexible hours and a supportive team atmosphere await you!
- Why this job: Make a real difference in patients' lives while working in a modern, tech-savvy environment.
- Qualifications: High personal standards and a passion for delivering excellent customer care.
The predicted salary is between 24000 - 28000 € per year.
Location – Norwich
Hours – 40 hours per week and flexible to work weekends
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 30 years, millions of patients have trusted Optical Express with their eye care.
This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
- Covering the reception area, maintaining a priority for incoming calls at all times
- General reception duties as and when required
- Free or discounted optical products/procedures
- Career progression
- Modern working environment with superb technology support
- 33 days annual leave*
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Gezocht: medewerker receptie in Norwich employer: Optical Express
Optical Express is an exceptional employer, offering a dynamic and supportive work culture in Norwich that prioritises employee growth and development. With a commitment to excellence, employees benefit from modern facilities, generous annual leave, and opportunities for career progression, all while contributing to a leading provider of eye care services that values high standards and patient satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Gezocht: medewerker receptie in Norwich
✨Tip Number 1
First things first, make sure you know the company inside out. Research Optical Express and their values, especially their commitment to patient care. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions you might be asked, like how you handle difficult customers or manage multiple tasks at once. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Dress to impress! As a receptionist, you'll be the first point of contact for patients, so looking professional is key. Choose an outfit that reflects the high standards of Optical Express and makes you feel confident.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Gezocht: medewerker receptie in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role at Optical Express. Highlight any relevant experience in customer service or reception duties, and don’t forget to mention your ability to maintain high personal standards!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re excited about working at Optical Express and how you can contribute to delivering world-class customer experiences.
Showcase Your Communication Skills:As a Receptionist, communication is key! In your application, demonstrate your strong verbal and written communication skills. Mention any experience you have with handling calls or interacting with patients to show you’re the right fit for the team.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets noticed by our hiring team. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight your ability to handle calls professionally and manage multiple tasks while maintaining a friendly demeanour.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role's importance and shows that you take the opportunity seriously. Remember, you're aiming to represent the high standards of Optical Express.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and career progression opportunities at Optical Express. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
