At a Glance
- Tasks: Build relationships with patients and assist in their journey to better vision.
- Company: Join Optical Express, a leader in patient care and innovative technology.
- Benefits: Enjoy a competitive salary, bonuses, free eye care, and 29 days annual leave.
- Other info: Dynamic work environment with ongoing training and career development opportunities.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 26500 - 26500 £ per year.
Hours: Full time - 40 Hours per week
Salary: £26,500 per annum + bonus, benefits
Location: Norwich / Ipswich
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding.
As an employee, you can benefit from the following:
- An industry leading salary of £26,500 per annum plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.
Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Flexible Working Advisor in Norwich employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee well-being, offering a competitive salary of £26,500 plus bonuses and a range of benefits including free laser eye surgery and generous leave. Our supportive work culture fosters collaboration and integrity, while ongoing training and development opportunities ensure that employees can grow and thrive in their careers. Located in Norwich/Ipswich, we are committed to making a positive impact on our local communities through charitable initiatives, making your role here not just a job, but a meaningful contribution to society.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Working Advisor in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of Patient Advisor and be ready to share examples of your customer service experience.
✨Tip Number 3
Show your passion! During interviews, let your enthusiasm for patient care shine through. Talk about why you love helping people and how you can contribute to the Optical Express culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Optical Express team.
We think you need these skills to ace Flexible Working Advisor in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient Advisor role. Highlight your customer service experience and any relevant qualifications to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about patient care and how your background makes you an ideal candidate for the role. Keep it engaging and personal.
Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and articulate. Use straightforward language and avoid jargon to demonstrate your ability to connect with a diverse range of people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to build relationships and communicate clearly, as these are crucial for the role.
✨Practice Common Interview Questions
Anticipate questions related to patient care and organisational skills. Practise your responses to questions like 'How would you handle a difficult patient?' or 'Can you describe a time when you had to manage multiple tasks at once?' This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company culture. This shows that you’re engaged and serious about the position. You might ask about training opportunities or how the team collaborates to ensure excellent patient care.
