At a Glance
- Tasks: Build relationships with patients and assist in their eye care journey.
- Company: Optical Express, a leader in patient care and innovative technology.
- Benefits: Competitive salary, bonuses, free eye surgery, and 29 days annual leave.
- Other info: Join a fun, rewarding environment with ongoing training and career growth.
- Why this job: Make patients feel like superstars while working in a supportive team.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 26500 - 26500 £ per year.
Hours: Full time - 40 Hours per week
Salary: £26,500 per annum + bonus, benefits
Location: Norwich / Ipswich
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding.
As an employee, you can benefit from the following:
- An industry leading salary of £26,500 per annum plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.
Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Flexible Adviser in Norwich employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee development, offering a competitive salary of £26,500 per annum along with bonuses and extensive benefits. With a strong commitment to a culture of care, trust, and integrity, employees enjoy a supportive work environment in Norwich/Ipswich, modern facilities, and opportunities for ongoing training, making it a fulfilling place to build a rewarding career in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Adviser in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills align with providing world-class customer service. We want to see your passion shine through!
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed tasks or projects in the past. This will demonstrate that you're ready to keep things running smoothly for our patients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Flexible Adviser in Norwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for providing world-class customer service shine through. We want to see how you connect with people and make them feel valued, so share any relevant experiences that highlight this.
Be Organised:Strong organisational skills are key for the Patient Advisor role. In your application, mention any experiences where you've successfully managed multiple tasks or projects. This will show us that you can handle the dynamic nature of the job.
Communicate Clearly:Since you'll be interacting with a diverse range of patients, it's important to demonstrate your communication skills. Use clear and articulate language in your application, and consider including examples of how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining the Optical Express team!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your passion for providing world-class service, which is crucial for this role.
✨Practice Clear Communication
Since you'll be interacting with a diverse range of patients, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to refine your communication skills and ensure you come across as approachable and professional.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company.
