At a Glance
- Tasks: Build relationships with patients and assist in consultations and treatments.
- Company: Optical Express, a leader in patient care and innovative technology.
- Benefits: Competitive salary, bonuses, free eye surgery, and 29 days annual leave.
- Other info: Ongoing training and development opportunities in a modern workplace.
- Why this job: Make patients feel like superstars while working in a supportive team environment.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 26500 - 26500 £ per year.
Hours: Full time - 40 Hours per week
Salary: 26,500 per annum + bonus, benefits
Location: Norwich / Ipswich
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding.
As an employee, you can benefit from the following:
- An industry leading salary of 26,500 per annum plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.
Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate?
The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Weekend Advisor in Norfolk employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee well-being, offering a competitive salary of £26,500 plus bonuses, alongside generous benefits such as 29 days of annual leave and free eye care services. Our supportive work culture fosters collaboration and integrity, while ongoing training and development opportunities ensure that employees can grow and thrive in their careers. Located in Norwich and Ipswich, we are committed to making a positive impact in our communities through charitable initiatives, making your role as a Patient Advisor both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Advisor in Norfolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Optical Express's values and community projects. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Patient Advisor, you'll be chatting with all sorts of people. Try role-playing with a friend or family member to get comfortable discussing patient care and finance options.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or built strong relationships. This will demonstrate your ability to thrive in a busy clinic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Optical Express team. Don’t miss out on this opportunity!
We think you need these skills to ace Weekend Advisor in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient Advisor role. Highlight your customer service experience and any relevant qualifications to show us you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about patient care and how your background makes you an ideal candidate for the role. Keep it engaging and personal!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and articulate. Use straightforward language and avoid jargon to demonstrate your ability to connect with a diverse range of people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Optical Express
✨Know the Company Culture
Before your interview, take some time to research Optical Express and their commitment to patient care and community involvement. Understanding their values will help you align your answers with what they’re looking for in a Patient Advisor.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you build relationships and communicate effectively.
✨Prepare for Role-Specific Questions
Expect questions related to the day-to-day responsibilities of a Patient Advisor, such as handling patient consultations or scheduling treatments. Think about how you would approach these tasks and be ready to share your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team collaborates to ensure excellent patient care. This shows your genuine interest in the role and the company.
