At a Glance
- Tasks: Support patients with their Contact Lens Membership accounts and resolve any issues.
- Company: Join Optical Express, a leading name in eye care for over 35 years.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Exciting opportunity for growth in a dynamic office setting.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Experience in customer care or account management is a plus.
The predicted salary is between 27040 - 27560 £ per year.
Location: Glasgow City Centre – Office Based
Hours: Full Time, 40 hours per week
Salary: £27,040 – £27,560
Join the Optical Express Membership Services Team. For over 35 years, Optical Express has been a trusted name in eye care, transforming the lives of millions across the UK and Europe. We are the number one provider of laser eye, premium intraocular lens, and cataract surgery in Europe. Now, we are looking for a dedicated Membership Services Associate to join our growing team in Glasgow City Centre.
In this role, you’ll provide vital support to patients on our Contact Lens Membership Scheme, helping them manage their Direct Debit accounts, resolve account issues, and ensure continuous service without disruption. This is a key customer support and account coordination role, ideal for individuals with a background in customer care, credit control, debt collection, product logistics, or retentions.
Key Responsibilities:
- Account Support
Membership Services Associate employer: Optical Express
Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises employee well-being and professional growth. With a commitment to excellence in patient care and a supportive team environment, employees enjoy generous benefits such as 33 days of annual leave, free eye surgeries, and ongoing training opportunities, making it a truly rewarding place to build a career in HR.
