At a Glance
- Tasks: Enhance patient experience and assist with consultations in a leading optical care provider.
- Company: Join a top optical care provider dedicated to exceptional patient service.
- Benefits: Starting salary of £26,500, bonuses, free eye tests, and ongoing training.
- Why this job: Make a difference in patients' lives while developing your sales and customer service skills.
- Qualifications: Strong customer service skills, organisational abilities, and sales experience required.
- Other info: Enjoy a modern working environment with opportunities for growth.
The predicted salary is between 26500 - 37000 £ per year.
A leading optical care provider in the UK is looking for a full-time Patient Advisor to enhance patient experience from arrival to post-treatment.
Responsibilities include:
- Building relationships
- Assisting with consultations
- Scheduling treatment dates
Ideal candidates will possess:
- Strong customer service skills
- Organizational abilities
- Sales experience
The role offers an attractive salary starting at £26,500, plus bonuses and benefits like free eye tests and ongoing training in a modern working environment.
Patient Experience & Sales Advisor in London employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience & Sales Advisor in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the optical care field. They can give you insider tips on what the company values and how to stand out during interviews.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your customer service skills and sales experience. This will help you make a great first impression when you meet potential employers.
✨Tip Number 3
Showcase your passion for patient care! During interviews, share specific examples of how you've enhanced customer experiences in the past. This will demonstrate your commitment to the role and the company’s mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Experience & Sales Advisor in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've built relationships and enhanced experiences for others in the past. Use specific examples to really make your application stand out!
Be Organised and Clear: We love a well-structured application! Keep your writing clear and organised, so we can easily see your qualifications and experiences. A tidy application reflects your organisational skills, which are super important for this role.
Sales Experience is Key: If you've got sales experience, flaunt it! Let us know how you've successfully engaged with customers and closed deals. This will show us that you understand the importance of driving sales while providing excellent patient care.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, do some homework on the optical care provider. Understand their values, services, and what sets them apart in the industry. This will help you tailor your answers and show genuine interest in enhancing patient experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service. Think about situations where you built strong relationships or resolved issues effectively. This will demonstrate your ability to connect with patients and enhance their experience.
✨Demonstrate Organisational Abilities
As a Patient Experience & Sales Advisor, you'll need to juggle multiple tasks. Be ready to discuss how you manage your time and stay organised. You could mention tools or methods you use to keep track of appointments and follow-ups.
✨Prepare for Sales Scenarios
Since sales experience is key for this role, think about how you can sell a product or service while ensuring patient satisfaction. Prepare to discuss your approach to upselling or cross-selling in a way that feels natural and beneficial to the patient.