At a Glance
- Tasks: Manage reception duties and provide exceptional customer service to patients.
- Company: Join Optical Express, the UK's leading eye care provider with a global presence.
- Benefits: Enjoy free or discounted optical products, career progression, and a modern work environment.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Be part of a prestigious practice and make a real difference in patients' lives.
- Qualifications: High personal standards and excellent communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Hours – Full-time, 40 hours per week (flexible across clinic opening hours including weekends).
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.
For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.
Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.
This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
- Covering the reception area, maintaining a priority for incoming calls at all times.
- General reception duties as and when required.
Free or discounted optical products/procedures.
Career progression.
Modern working environment with superb technology support.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Medewerker Receptie in London employer: Optical Express
Optical Express is an exceptional employer, offering a dynamic and supportive work culture in the heart of White City, London. With a commitment to employee growth, you will benefit from career progression opportunities, access to state-of-the-art technology, and the chance to be part of a leading team in the eye care industry. Enjoy perks such as free or discounted optical products and procedures while contributing to a world-class patient experience.
StudySmarter Expert Advice🤫
We think this is how you could land Medewerker Receptie in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research Optical Express and their services so you can chat confidently about what they do during your interview. This shows you're genuinely interested and ready to be part of their team!
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common questions for reception roles, like handling difficult customers or managing multiple tasks. The more you rehearse, the more relaxed you'll feel when it counts.
✨Tip Number 3
Dress to impress! Since you'll be the first point of contact for patients, looking professional is key. Choose an outfit that reflects the high standards of Optical Express and makes you feel confident. Remember, first impressions matter!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And hey, if you haven’t already, check out our website for more opportunities!
We think you need these skills to ace Medewerker Receptie in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role. Highlight any relevant experience in customer service or reception duties, and don’t forget to mention your ability to handle calls and maintain high personal standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for working at Optical Express and how you can contribute to delivering a world-class customer experience. Keep it concise but impactful!
Showcase Your Skills:In your application, be sure to showcase skills that are essential for the role, like communication, organisation, and multitasking. We want to see how you can manage the reception area and provide top-notch care to our patients.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Practice Common Interview Questions
Anticipate questions related to your role, such as handling multiple calls or managing patient inquiries. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress to Impress
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your understanding of the role's importance and shows that you respect the company and its standards.
