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- Tasks: Support patients with exceptional care and ensure a smooth journey through their eye treatment.
- Company: Optical Express, a leader in patient care and innovative eye solutions.
- Benefits: Competitive salary, bonuses, free eye surgery, and 29 days annual leave.
- Other info: Enjoy ongoing training, modern workspaces, and a culture of care and integrity.
- Why this job: Join a fun, rewarding team dedicated to making a real difference in patients' lives.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27000 - 37800 £ per year.
Location – Liverpool
Hours – 40 (Must be flexible to work weekends)
Salary - from £27,000 plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
The successful candidate will:
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Weekend Advisor in Liverpool employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Advisor in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the optical industry. A personal recommendation can go a long way in landing that Patient Advisor role.
✨Tip Number 2
Prepare for the interview by researching Optical Express and their values. Show us that you understand their commitment to patient care and how you can contribute to that culture of care and integrity.
✨Tip Number 3
Practice your communication skills! Since the role involves interacting with patients and professionals, being able to convey information clearly and confidently is key. Role-play with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Weekend Advisor in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Patient Advisor role. Highlight your communication skills and any experience in customer service, as these are key for us at Optical Express.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about patient care and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Flexibility: Since the role requires weekend work, make sure to mention your availability clearly. We appreciate candidates who are flexible and ready to jump in when needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Patient Advisor, strong communication is key. Prepare examples from your past experiences where you successfully communicated with patients or colleagues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Passion for Patient Care
Optical Express is all about exceptional patient care. Be ready to discuss why you’re passionate about helping others and how you would ensure a 5-star service. Sharing personal stories or experiences can make your answers more relatable and impactful.
✨Prepare for Role-Specific Questions
Expect questions related to the responsibilities of a Patient Advisor, such as handling patient records or scheduling consultations. Think about how you would approach these tasks and be prepared to discuss your organisational skills and ability to work independently.