Optical Express in Liverpool is seeking a Patient Advisor to guide customers through the full journey from inquiry to post-operative follow-up, collaborating with clinicians to ensure a premium experience at every touchpoint.
You will deliver warm welcomes, capture diagnostic scans, and support in consultations both in-clinic and online, while coordinating bookings and aftercare with a sharp eye for detail and results.
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Vision Care Experience Lead | Patient Journey Expert in Liverpool employer: Optical Express
Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises employee well-being and professional growth. With a commitment to excellence in patient care and a supportive team environment, employees enjoy generous benefits such as 33 days of annual leave, free eye surgeries, and ongoing training opportunities, making it a truly rewarding place to build a career in HR.
