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- Tasks: Assist in surgeries, conduct pre-operative tests, and support patients throughout their eye care journey.
- Company: Join Optical Express, the UK's leading private eye care provider with a focus on patient care.
- Benefits: Enjoy a competitive salary, 29 days annual leave, and free laser eye surgery.
- Why this job: Make a real difference in patients' lives while working in a supportive and innovative environment.
- Qualifications: Strong communication skills and a flexible approach to work are essential.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
The predicted salary is between 22700 - 27400 £ per year.
Location: Liverpool
Hours: 40 hours
Salary: £25,400
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 34 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant) within our Liverpool clinic. The role involves travelling to cover other Optical Express surgery clinics.
Key Responsibilities and Accountabilities:- Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
- A market leading salary
- No night shift
- State of the art, modern working environments
- 29 days annual leave per year
- Pension scheme
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6 week rota
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Healthcare Assistant in Liverpool employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optical Express. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to the Healthcare Assistant role. Think about how your skills match the job description and be ready to share examples from your past experiences that highlight your adaptability and communication skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows respect for the role and the people you'll be working with, especially in a healthcare setting where professionalism is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Healthcare Assistant in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Healthcare Assistant role. Highlight any relevant experience, skills, and training that align with the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how your skills make you a great fit for Optical Express. Keep it concise but impactful!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it's in your CV or cover letter, let us see your communication prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Optical Express
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Assistant at Optical Express. Familiarise yourself with pre-operative testing, patient discharging, and assisting in surgeries. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with patients or team members in the past. Think about situations where you had to convey complex information clearly, as this will demonstrate your ability to absorb and relay technical details.
✨Demonstrate Adaptability
Optical Express values flexibility, so be ready to discuss times when you've adapted to changing circumstances or taken on new tasks. Highlight your ability to manage multiple priorities and how you handle unexpected challenges, especially in a fast-paced environment like a surgery clinic.
✨Emphasise Teamwork and Integrity
The culture at Optical Express revolves around support and trust within the team. Prepare to share experiences that showcase your teamwork skills and commitment to patient safety. Discuss how you’ve contributed to a positive work environment and upheld confidentiality and integrity in your previous roles.
