Optical Express in Lincoln seeks a Patient Advisor to guide customers through the journey from initial contact to post-operative follow up. You will support clinicians, manage bookings, and ensure a warm, premium experience in line with luxury service standards.
Key duties include welcoming patients, capturing diagnostic scans, scheduling surgery, handling payments, and driving commercial KPIs. The role offers a competitive salary, generous annual leave, and ongoing training.
Vision Care Concierge: Patient Journey Lead in Lincoln employer: Optical Express
Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises employee well-being and professional growth. With a commitment to excellence in patient care and a supportive team environment, employees enjoy generous benefits such as 33 days of annual leave, free eye surgeries, and ongoing training opportunities, making it a truly rewarding place to build a career in HR.
