Assistant Manager, Complaints in Leeds

Assistant Manager, Complaints in Leeds

Leeds Full-Time No working from home possible
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Assistant Manager Job Location: Hours of Work: Full-Time, 40hrs pw, including evenings & weekends Salary: £30,000 - £35,000 doe plus bonus As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. We support each other, respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. We are seeking an experienced and motivated Assistant Manager for our Leeds Eye Hospital, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and surgery procedures, post op appointments and also retail services for eyewear. The successful candidate will work closely with the Clinic and Surgery managers gaining experience in clinical and commercial aspects of our business, whilst also providing support to manage a high performing team. You will be customer facing and you will help drive performance of the clinic. You will have strong management experience within an Optical, healthcare or hi-end retail setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence State of the art, modern working environments ~33 days annual leave* ~ Free eye tests ~ Discounted prescription eye wear and sunglasses ~ Generous Optical Express friends and family discount scheme ~ Ongoing training and development opportunities ~ Pension scheme ~ Access to a range of exclusive offers, discounts and rewards ~ Employee Assistance Programme and Wellbeing Solutions/Support This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Assistant Manager, Complaints in Leeds employer: Optical Express

Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises employee well-being and professional growth. With a commitment to excellence in patient care and a supportive team environment, employees enjoy generous benefits such as 33 days of annual leave, free eye surgeries, and ongoing training opportunities, making it a truly rewarding place to build a career in HR.

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Contact Details:

Optical Express Recruitment Team