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- Tasks: Manage clinic performance and drive exceptional patient care in Dartford and Maidstone.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery.
- Benefits: Enjoy a competitive salary, free optical products, and career progression.
- Other info: Be part of a culture focused on care, trust, and community impact.
- Why this job: Transform lives while developing your leadership skills in a supportive environment.
- Qualifications: Strong management experience in retail or optical settings with excellent communication skills.
The predicted salary is between 45000 - 45000 £ per year.
Location: Dartford covering Maidstone
Hours: 40 hours per week
Salary: £45,000 plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Dual Clinic Manager to work in our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams.
Key Responsibilities- You will be customer facing and you will help drive performance for the practice.
- You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
- You may come from a retail background where world class customer service comes naturally to you.
- You will have strong management experience within a high-end retail or Optical setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
- Effectively and efficiently manage resources to meet customer demands.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
- Competitive salary.
- Free or discounted optical products and procedures.
- Career progression.
- Modern working environment with superb technological support.
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Dual Clinic Manager in Kent employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Clinic Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to current employees at Optical Express on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. Think about how your past experiences align with the role of Dual Clinic Manager and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show your passion for patient care! During interviews, highlight your commitment to delivering exceptional service and how you can contribute to the culture of care at Optical Express. This will resonate well with their values.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Dual Clinic Manager in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Dual Clinic Manager role. Highlight your management experience and customer service skills, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about patient care and how your background aligns with our values. This is your chance to show us your personality and enthusiasm for the role!
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements that demonstrate your ability to drive performance and manage teams effectively. Numbers and examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at Optical Express.
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Management Skills
As a Dual Clinic Manager, you'll need to demonstrate strong management experience. Prepare specific examples from your past roles where you've successfully led a team, improved performance, or enhanced customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Care
Given that this role is customer-facing, be ready to discuss how you prioritise patient care and satisfaction. Share instances where you've gone above and beyond for customers, and how you plan to instil that same ethos in your team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows you're not just interested in the job, but also in how you can contribute to the team and grow within the company.