Clinic Manager in Kent

Location: Dartford

Hours: 40 hours per week

Salary: Competitive plus Performance related bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to manage our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams.

• You will be customer facing and you will help drive performance for the practice.
• You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
• You may come from a retail background where world class customer service comes naturally to you.
• You will have strong management experience within a high-end retail or Optical setting.
• You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
• It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

• Effectively and efficiently manage resources to meet customer demands.
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.

• State of the art, modern working environments.
• 33 days annual leave.
• Free Laser Eye Surgery and Intraocular Lens Surgery.
• Free eye tests.
• Discounted prescription eye wear and sunglasses.
• Generous Optical Express friends and family discount scheme.
• Ongoing training and development opportunities.
• Pension scheme.
• Access to a range of exclusive offers, discounts and rewards.
• Employee Assistance Programme and Wellbeing Solutions/Support.

Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.