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- Tasks: Join our surgery team as a Healthcare Assistant, supporting patients and assisting in procedures.
- Company: Optical Express is the UK's leading provider of laser eye and cataract surgery with over 34 years of experience.
- Benefits: Enjoy a competitive salary, no night shifts, free eye surgeries, and generous leave.
- Why this job: Be part of a caring culture that values teamwork, patient care, and community impact.
- Qualifications: Excellent communication skills, adaptability, and a professional attitude are essential.
- Other info: Travel to various clinics is required, with all costs covered by the company.
The predicted salary is between 20400 - 28600 £ per year.
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 34 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant). The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company).
Key Responsibilities and Accountabilities:- Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
- Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express)
- A market leading salary
- No night shift
- State of the art, modern working environments
- 29 days’ annual leave per annum
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6 week rota
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Healthcare Assistant employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Healthcare Assistant at Optical Express. Understanding the nuances of pre-operative testing and patient discharging will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your adaptability and flexibility, especially regarding travel to different clinics. Be prepared to discuss any previous experiences where you've successfully managed changing environments or schedules.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you would convey technical information to patients. Consider examples from past roles where you had to explain complex concepts in an easy-to-understand manner.
✨Tip Number 4
Research Optical Express's commitment to patient care and community involvement. Being able to speak about their values and how they resonate with you can set you apart as a candidate who truly aligns with their mission.
We think you need these skills to ace Healthcare Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Healthcare Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Emphasise any previous roles in healthcare or patient care, and include specific examples of your communication and organisational skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at Optical Express specifically, and how you can contribute to their mission of exceptional patient care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare setting.
How to prepare for a job interview at Optical Express
✨Research Optical Express
Before your interview, take some time to learn about Optical Express and their commitment to patient care. Understanding their values and mission will help you align your answers with what they are looking for in a Healthcare Assistant.
✨Showcase Your Communication Skills
As a Healthcare Assistant, excellent communication is key. Be prepared to demonstrate your ability to convey technical information clearly and effectively, especially when discussing patient care and procedures.
✨Highlight Adaptability and Flexibility
Since the role involves travelling to different clinics, emphasise your adaptability and willingness to work in various environments. Share examples of how you've successfully adjusted to new situations in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle patient care scenarios. Think of specific examples from your experience where you demonstrated excellent time management and prioritisation skills.
