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- Tasks: Assist in surgeries, conduct pre-operative tests, and support patients throughout their eye care journey.
- Company: Join Optical Express, the UK's leading provider of laser eye and cataract surgery with over 35 years of experience.
- Benefits: Enjoy a competitive salary, free eye surgery, 29 days annual leave, and ongoing training opportunities.
- Why this job: Be part of a caring team that transforms lives while working in a modern, supportive environment.
- Qualifications: Excellent communication skills, adaptability, and a professional attitude are essential; travel to clinics required.
- Other info: No night shifts and a transparent management structure for a balanced work-life experience.
The predicted salary is between 20400 - 29600 £ per year.
Job Description
Title: Healthcare Assistant
Location: Leeds
Hours: 40 hours per week
Salary: £25,400
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant). The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company).
Key Responsibilities and Accountabilities:
Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following:
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
Essential Skills
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
- Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express)
What’s in it for you?
- A market leading salary
- No night shift
- State of the art, modern working environments
- 29 days’ annual leave per annum
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6 week rota
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
Healthcare Assistant employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Healthcare Assistant at Optical Express. Understanding the nuances of pre-operative testing and patient discharging will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any previous experience in healthcare or customer service roles. Being able to showcase your communication skills and ability to handle technical information will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Optical Express. They can provide valuable insights into the company culture and what they look for in a candidate, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to travel to different clinics. Emphasising your adaptability will show that you are ready to meet the demands of the role.
We think you need these skills to ace Healthcare Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Healthcare Assistant at Optical Express. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Strong CV: Your CV should clearly outline your relevant skills and experiences. Emphasise your communication skills, adaptability, and any previous healthcare experience. Use bullet points for clarity and ensure it is well-structured.
Write a Compelling Cover Letter: In your cover letter, express your passion for patient care and your understanding of the role. Mention specific skills that make you a great fit for the position, such as time management and organisational abilities. Keep it concise and focused.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the healthcare field.
How to prepare for a job interview at Optical Express
✨Research Optical Express
Before your interview, take some time to learn about Optical Express and their commitment to patient care. Understanding their values and mission will help you align your answers with what they are looking for in a Healthcare Assistant.
✨Showcase Your Communication Skills
As a Healthcare Assistant, excellent communication is key. Be prepared to demonstrate your ability to convey technical information clearly and effectively, both in your responses and through examples from your past experiences.
✨Highlight Adaptability and Flexibility
Given the role involves travelling to different clinics, emphasise your adaptability and willingness to embrace change. Share examples of how you've successfully managed varying tasks or environments in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle patient care scenarios. Think of specific situations where you demonstrated your organisational skills and ability to prioritise tasks effectively.
