At a Glance
- Tasks: Provide 5-star service to patients and perform diagnostic eye scans.
- Company: Optical Express, a leader in patient care and technology.
- Benefits: Competitive salary, bonus potential, free eye surgery, and 29 days leave.
- Other info: Dynamic work environment with ongoing training and career growth opportunities.
- Why this job: Join a supportive team and make a real difference in patient care.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 29000 - 40600 £ per year.
Location - Glasgow
Hours - Full Time, 40 hours per week (must be flexible to work Saturdays)
Salary - £29,000 plus Bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
The successful candidate will:
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Have previous experience working towards sales targets and personal KPI's
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Weekend Advisor in Glasgow employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee development in a supportive and collaborative environment. With a competitive salary, extensive benefits including free eye surgery and ongoing training opportunities, employees are empowered to thrive both personally and professionally. Located in Glasgow, the company fosters a culture of integrity and community involvement, making it a rewarding place to work for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Advisor in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the optical industry. A personal recommendation can go a long way in landing that Patient Advisor role.
✨Tip Number 2
Prepare for the interview by researching Optical Express and their values. Show us that you understand their commitment to patient care and how you can contribute to that culture of excellence.
✨Tip Number 3
Practice your communication skills! Since the role involves interacting with patients and professionals, consider doing mock interviews with friends to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Weekend Advisor in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient Advisor role. Highlight your communication skills and any previous experience in customer service or sales, as these are key for us.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about patient care and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! If you've hit sales targets or improved customer satisfaction in past roles, let us know. We love to see results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Patient Advisor, strong communication is key. Prepare examples from your past experiences where you successfully communicated with patients or colleagues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Passion for Patient Care
Optical Express is all about exceptional patient care. Be ready to discuss why you’re passionate about helping others and how you can contribute to creating a comfortable environment for patients. Share any relevant experiences that highlight your commitment to patient satisfaction.
✨Prepare for Role-Specific Questions
Expect questions related to sales targets and customer service. Think about how you've met KPIs in previous roles and be prepared to discuss your strategies. This will show that you understand the importance of achieving goals while providing top-notch service.
