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- Tasks: Enhance patient interactions and resolve inquiries in a supportive healthcare environment.
- Company: Leading healthcare provider in Glasgow focused on exceptional eye care.
- Benefits: Rewarding salary, bonus incentives, and career progression opportunities.
- Why this job: Join a dedicated team transforming lives through exceptional patient care.
- Qualifications: Excellent communication skills and proficiency with Excel required.
- Other info: Dynamic role with a focus on client engagement and support.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare provider in Glasgow seeks a Retentions Agent to enhance patient interactions and address inquiries. The successful candidate will engage with clients, resolve concerns, and help arrange finance options.
Essential skills include:
- Excellent communication
- Confidence in customer interactions
- Proficiency with Excel
The role offers a rewarding salary, bonus incentives, and opportunities for career progression. Join a supportive team dedicated to transforming lives through exceptional eye care.
Retentions & Patient Finance Agent - On-Site Glasgow employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retentions & Patient Finance Agent - On-Site Glasgow
✨Tip Number 1
Get to know the company! Research the healthcare provider and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves engaging with clients, it’s crucial to be confident and articulate. Try role-playing with a friend or family member to get comfortable with common customer interaction scenarios.
✨Tip Number 3
Show off your Excel skills! Brush up on your Excel knowledge, as it's mentioned in the job description. You could even prepare a quick example of how you've used Excel in past roles to demonstrate your proficiency during the interview.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and keen to join our supportive team dedicated to transforming lives through exceptional eye care.
We think you need these skills to ace Retentions & Patient Finance Agent - On-Site Glasgow
Some tips for your application 🫡
Show Your Communication Skills: Since the role is all about enhancing patient interactions, make sure your written application showcases your excellent communication skills. Use clear and concise language to demonstrate how you can effectively engage with clients.
Highlight Your Confidence: Confidence in customer interactions is key for this position. In your application, share examples of past experiences where you successfully resolved concerns or helped clients, showing us that you’re up for the challenge.
Excel Proficiency Matters: Don’t forget to mention your proficiency with Excel! If you have experience using it to manage data or create reports, let us know in your application. It’s a great way to show you’re ready to handle the financial aspects of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows us you’re serious about joining our supportive team!
How to prepare for a job interview at Optical Express
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retentions Agent. Familiarise yourself with common patient concerns and finance options in healthcare. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to engage effectively with clients.
✨Excel at Excel
Brush up on your Excel skills before the interview. Be ready to discuss how you've used Excel in previous roles, whether it's for tracking patient interactions or managing financial data. Showing proficiency here can set you apart from other candidates.
✨Be Ready to Discuss Career Progression
The role offers opportunities for career growth, so think about where you see yourself in the future. Be prepared to discuss your career aspirations and how you plan to contribute to the team. This shows that you're not just looking for a job, but a long-term career.
