Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clinical services, organise events, and manage admin tasks in a dynamic environment.
- Company: Join Optical Express, a leader in eye care with a commitment to excellence.
- Benefits: Enjoy competitive salary, discounts on vision products, and a modern city centre office.
- Why this job: Be part of a caring team making a real difference in patient care and community.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office; training provided.
- Other info: Great career growth opportunities in a supportive and collaborative culture.
The predicted salary is between 28800 - 43200 £ per year.
Location – Glasgow City Centre
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care.
With clinics across the UK, Ireland, and mainland Europe, Optical Express offers you a huge variety of exciting career opportunities. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for an experienced Office Administrator in our Clinical Services department to work in our prestigious offices in Glasgow city centre.
The Role
Our Clinical services team provides support throughout our business, dealing with our clinics, marketing teams, optometrists and surgeons, and the Administration team plays a big part in this. The role is varied and will require the successful candidate to be highly organised with the ability to deal with many tasks at the same time.
Every day will bring something new but your day to day role will involve:
- Setting up teams call
- Organising CPD events and certification
- Updating excel reports
- Other general admin duties
- Email to external consultants and collating response.
Essential skills
We are looking for applicants who have excellent customer service skills, with strong written and verbal communication skills and strong organisational skills. Previous Customer Service experience is preferred, although full training will be provided. Proficiency in Microsoft Office applications, as well as the ability to acquire new IT skills is required.
We are seeking individuals who are articulate and presentable; diligent and detail orientated; motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. You will enjoy working closely with other members of your team and with colleagues across different areas of the business, so it is essential that you are able to work well with others in order to bring enquiries to a conclusion and influence outcomes.
What’s in it for you?
- Competitive salary
- Discounted vision correction products/procedures
- Modern, city centre working environment
- Discounted rates at on site restaurant
- Investment in your training and career progression
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
Office Assistant & Customer Service (Full Training in Glasgow employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Assistant & Customer Service (Full Training in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at Optical Express on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and admin tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio showcasing your previous work, including any reports or projects you've managed. It’s a great way to demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Office Assistant & Customer Service (Full Training in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your customer service experience and any relevant skills that match what we’re looking for. A personalised CV shows us you’re genuinely interested in the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Optical Express and how your skills align with our values. Keep it concise but engaging – we want to see your personality come through!
Showcase Your Organisational Skills: Since the role involves juggling multiple tasks, give examples of how you’ve successfully managed your time and organised projects in the past. We love seeing candidates who can demonstrate their ability to stay on top of things!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks. Be ready to discuss how you prioritise your workload and keep everything on track.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you provided outstanding customer service. Think about challenges you faced and how you resolved them, as this will highlight your skills and fit for the role.
✨Practice Your Communication Skills
Given the emphasis on strong written and verbal communication, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend to boost your confidence and ensure you come across as articulate and presentable.