Optical Express in Glasgow is seeking a Customer Engagement Advisor to join our Live Chat team. You will engage with prospective patients and existing customers, provide clear information, build trust and guide conversations toward consultations and appointments.
Excellent written communication, proactive questioning and a customer-first mindset are essential. You will work in a fast-paced environment at our Glasgow city centre office, with a strong focus on delivering outstanding digital
Live Chat Customer Engagement Specialist in Glasgow employer: Optical Express
Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises employee well-being and professional growth. With a commitment to excellence in patient care and a supportive team environment, employees enjoy generous benefits such as 33 days of annual leave, free eye surgeries, and ongoing training opportunities, making it a truly rewarding place to build a career in HR.
