Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly voice for patients, handling inquiries and ensuring top-notch service.
- Company: Leading eye care provider in Glasgow with a supportive culture.
- Benefits: Attractive bonuses, free eye care services, and growth opportunities.
- Why this job: Make a difference in patients' lives while developing your career.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a dynamic team focused on patient care and support.
The predicted salary is between 28800 - 43200 £ per year.
A leading eye care provider in Glasgow is seeking a motivated Inbound Advisor to be the first point of contact for patients. This role focuses on handling inquiries, ensuring excellent customer service, and managing patient records.
Ideal candidates will have strong communication skills and a passion for helping others. The position offers a supportive environment with opportunities for growth, along with attractive benefits including a bonus structure and free eye care services.
Inbound Patient Care Advisor in Glasgow employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Patient Care Advisor in Glasgow
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, services, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for eye care!
✨Tip Number 2
Practice your communication skills! Since this role is all about being the first point of contact, it’s crucial to sound friendly and professional. Try role-playing with a mate or even in front of a mirror to boost your confidence.
✨Tip Number 3
When you get that interview, don’t just answer questions—ask some too! Show your interest by inquiring about the team culture or growth opportunities. It’ll make you stand out as someone who’s genuinely keen on joining their ranks.
✨Tip Number 4
Finally, apply through our website! We’ve got loads of resources to help you nail that application process. Plus, it shows you’re serious about wanting to be part of our awesome team!
We think you need these skills to ace Inbound Patient Care Advisor in Glasgow
Some tips for your application 🫡
Show Your Passion for Helping Others: When writing your application, let us see your enthusiasm for providing excellent customer service. Share any experiences where you've gone the extra mile to assist someone, as this will resonate with our mission of caring for patients.
Highlight Your Communication Skills: Since this role is all about being the first point of contact, make sure to showcase your strong communication skills in your application. Use clear and concise language, and don’t hesitate to include examples of how you’ve effectively communicated in previous roles.
Tailor Your Application to Us: Take a moment to read through the job description and align your application with what we’re looking for. Mention specific skills or experiences that relate directly to the Inbound Patient Care Advisor role, so we can see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to attach your CV and cover letter directly, ensuring we get all your details in one go!
How to prepare for a job interview at Optical Express
✨Know Your Stuff
Before the interview, make sure you research the eye care provider thoroughly. Understand their services, values, and what sets them apart in Glasgow. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Inbound Patient Care Advisor, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to get comfortable with handling patient inquiries and providing excellent customer service.
✨Demonstrate Your Passion for Helping Others
During the interview, share specific examples of how you've helped others in previous roles. Whether it’s resolving a customer issue or assisting a colleague, showing your passion for helping people will resonate well with the interviewers and align with the company’s values.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, growth opportunities, and the support provided to new hires. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.
