Optical Express in Glasgow City Centre is seeking an inbound Customer Care Advisor to be the first point of contact for patients, handling inquiries and scheduling appointments. You will deliver outstanding service, manage patient records, and support the patient journey from initial inquiry to treatment, working with clinical and administrative teams in a modern office.
This full-time role includes an uncapped bonus, generous annual leave and clear progression routes within a supportive,
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Inbound Care Advisor – Patient Experience, Uncapped Bonus in Glasgow employer: Optical Express
Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises employee well-being and professional growth. With a commitment to excellence in patient care and a supportive team environment, employees enjoy generous benefits such as 33 days of annual leave, free eye surgeries, and ongoing training opportunities, making it a truly rewarding place to build a career in HR.
