At a Glance
- Tasks: Assist in surgeries, conduct pre-operative tests, and support patients throughout their eye care journey.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery with a focus on patient care.
- Benefits: Enjoy a competitive salary, 29 days annual leave, and free laser eye surgery.
- Why this job: Make a real difference in patients' lives while working in a supportive and innovative environment.
- Qualifications: Excellent communication skills and a flexible approach to work are essential.
- Other info: Be part of a dynamic team with ongoing training and career development opportunities.
The predicted salary is between 21500 - 29600 Β£ per year.
Location: Glasgow
Hours: 40 hours
Salary: 25,400 per annum
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and itβs a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant) within our Glasgow clinic. The role involves travelling to cover other Optical Express surgery clinics.
Key Responsibilities and Accountabilities:
- Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of HCA (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling end of day reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents taking an active role in patient safety issues and quality and risk management.
Essential Skills:
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
Whatβs in it for you?
- A market leading salary
- No night shift
- State of the art, modern working environments
- 29 days annual leave per year
- Pension scheme
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6 week rota
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Healthcare Assistant (Glasgow) employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Healthcare Assistant (Glasgow)
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optical Express. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Healthcare Assistant. The more comfortable you are, the better you'll perform!
β¨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, itβs a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Healthcare Assistant (Glasgow)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Healthcare Assistant role. Highlight any relevant experience, skills, and qualifications that match what we're looking for. This shows us youβre serious about the position and understand what it entails.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about patient care and how your values align with our culture at Optical Express. Keep it concise but impactful!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it's in your CV or cover letter, let us see your friendly and professional tone!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Optical Express
β¨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Assistant at Optical Express. Familiarise yourself with pre-operative testing, patient discharging, and the role of a scrub assistant. This will help you answer questions confidently and show that you're genuinely interested in the position.
β¨Showcase Your Communication Skills
As a Healthcare Assistant, excellent communication is key. Prepare examples of how you've effectively communicated with patients or team members in the past. This could be during a challenging situation or when explaining complex information. Highlighting these experiences will demonstrate your ability to convey technical information clearly.
β¨Demonstrate Adaptability
The role requires flexibility and the ability to adapt to different situations. Think of times when you've had to adjust quickly to changes in a work environment or manage multiple tasks simultaneously. Sharing these experiences will illustrate your readiness to thrive in a dynamic clinic setting.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask insightful questions about the team culture, training opportunities, or patient care practices at Optical Express. This shows your enthusiasm for the role and helps you gauge if the company aligns with your values and career goals.