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- Tasks: Assist in surgeries, conduct pre-operative tests, and support patients throughout their eye care journey.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery with a focus on patient care.
- Benefits: Enjoy a competitive salary, 29 days annual leave, and free laser eye surgery.
- Why this job: Make a real difference in patients' lives while working in a supportive and innovative environment.
- Qualifications: Strong communication skills, adaptability, and a passion for patient care are essential.
- Other info: Be part of a dynamic team with ongoing training and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant) within our Exeter clinic. The role involves travelling to cover other Optical Express surgery clinics, as well as an element of weekend working.
Key Responsibilities and Accountabilities:- Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
- You will also be responsible for the following:
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
Excellent communication and presentation skills
Ability to absorb and convey highly technical information
Adaptable with a flexible approach to work
Excellent time management skills and ability to prioritise tasks
A confident and professional individual who has fantastic organisational skills
Excellent telephone manner
Demonstrate confidentiality, integrity and discretion
What’s in it for you?- A market leading salary
- No night shift
- State of the art, modern working environments
- 29 days annual leave per year
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6 week rota
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Healthcare Assistant in Exeter employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optical Express. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Healthcare Assistant can benefit Optical Express, especially in patient care and teamwork.
✨Tip Number 3
Dress the part! Make sure you look professional and polished for your interview. First impressions matter, and looking the part shows that you respect the opportunity and are serious about joining the Optical Express team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Healthcare Assistant in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Healthcare Assistant role. Highlight any relevant experience in patient care or surgical environments, and don’t forget to mention your communication skills – they’re key in this job!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at Optical Express and how your values align with our culture of care and integrity. Keep it concise but impactful!
Showcase Your Skills: In your application, be sure to showcase your organisational skills and adaptability. Mention specific examples where you’ve successfully managed tasks under pressure or worked as part of a team – we love that teamwork spirit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there.
How to prepare for a job interview at Optical Express
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Assistant at Optical Express. Familiarise yourself with pre-operative testing, patient discharging, and the role of a scrub assistant. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with patients or team members in the past. Think about times when you had to convey complex information clearly or handle difficult situations with empathy.
✨Demonstrate Adaptability
The job requires flexibility, especially with travelling to different clinics and working weekends. Be ready to discuss your experiences in adapting to new environments or changes in your work schedule. Highlight any previous roles where you successfully managed multiple tasks or adjusted to unexpected challenges.
✨Emphasise Teamwork and Integrity
Optical Express values a culture of care and support among colleagues. Prepare to talk about your experiences working in a team, how you contribute to a positive work environment, and why integrity is important in healthcare. This will resonate well with their commitment to patient care and teamwork.
