At a Glance
- Tasks: Lead clinical teams, enhance patient care, and drive quality improvement across multiple clinics.
- Company: Optical Express, the UK's leading eye care provider with a focus on innovation.
- Benefits: 33 days annual leave, free eye surgery, ongoing training, and exclusive discounts.
- Other info: Mobile role with significant travel and excellent career growth opportunities.
- Why this job: Make a real difference in patients' lives while advancing your career in a dynamic environment.
- Qualifications: Registered healthcare professional with leadership experience and knowledge of eye care procedures.
The predicted salary is between 60000 - 75000 £ per year.
Location - London, Chelmsford, Dartford and Cambridge
Salary - Commensurate with level of experience
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.
Position Summary
As a Divisional Clinical Services Lead, you will be responsible for providing clinical leadership, education, quality improvement, and regulatory compliance for a group of clinics located in the South East of England. This is a mobile role that involves significant travel, working closely with clinical teams specialising in cataract and refractive surgery, Cosmetic Surgery and Aesthetics.
Key Responsibilities
- Clinical Leadership: Provide guidance and clinical leadership to clinic teams, ensuring the highest standards of patient care and safety.
- Education: Develop and deliver training programs for clinical staff to ensure continuous professional development, in line with industry best practices and regulatory requirements.
- Quality Improvement: Implement and monitor quality improvement initiatives to enhance clinical outcomes, patient satisfaction, and operational efficiency within the clinics.
- Regulatory Compliance: Ensure strict adherence to all relevant regulatory standards and guidelines, such as CQC, GOC, and ISO requirements.
- Performance Evaluation: Regularly assess and evaluate the performance of clinical staff, providing constructive feedback and driving continuous improvement.
- Patient Experience: Collaborate with the clinical teams to optimise the patient experience, maintaining the highest level of patient satisfaction.
- Resource Allocation: Work closely with clinic managers and central services to allocate resources effectively, ensuring smooth clinic operations.
- Collaboration: Foster collaboration and communication with colleagues, internal departments, and external stakeholders to drive excellence in clinical services.
Qualifications/Experience
- Registered Healthcare Professional with relevant clinical experience.
- Experience in leadership and management in a clinical setting.
- Knowledge of cataract and refractive surgery procedures and/or cosmetics and aesthetics.
- Understanding of regulatory requirements and quality standards in the healthcare industry.
- Excellent communication and interpersonal skills.
- Ability to travel within the region as needed.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- State of the art, modern working environments
- 33 days annual leave*
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Access to a range of exclusive offers, discounts and rewards
- Employee Assistance Programme and Wellbeing Solutions/Support
If you are a dedicated and experienced healthcare professional looking for a challenging and rewarding role as a Divisional Clinical Services Lead at Optical Express, we encourage you to apply. Help us make a difference in the lives of our patients and join our team in providing world-class eye care.
Divisional Clinical Services Lead employer: Optical Express
At Optical Express, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. Located in the vibrant Manchester Trafford Clinic, our team enjoys competitive salaries, generous leave, and continuous training opportunities, making it an ideal environment for those passionate about enhancing patient experiences in vision care.
