At a Glance
- Tasks: Manage clinic operations and lead a passionate team to deliver exceptional patient care.
- Company: Join Optical Express, Europe's leading provider of laser eye surgery.
- Benefits: Enjoy competitive salary, free eye surgery, generous leave, and ongoing training.
- Other info: Be part of a culture that values care, trust, and community impact.
- Why this job: Transform lives while growing your career in a supportive and innovative environment.
- Qualifications: Strong management experience in retail or optical settings with excellent communication skills.
The predicted salary is between 35000 - 42000 £ per year.
Location: Dartford
Hours: 40 hours per week
Salary: Competitive plus Performance related bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to manage our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams.
Key Responsibilities- You will be customer facing and you will help drive performance for the practice.
- You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
- You may come from a retail background where world class customer service comes naturally to you.
- You will have strong management experience within a high-end retail or Optical setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
- Effectively and efficiently manage resources to meet customer demands.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
- State of the art, modern working environments.
- 33 days annual leave.
- Free Laser Eye Surgery and Intraocular Lens Surgery.
- Free eye tests.
- Discounted prescription eye wear and sunglasses.
- Generous Optical Express friends and family discount scheme.
- Ongoing training and development opportunities.
- Pension scheme.
- Access to a range of exclusive offers, discounts and rewards.
- Employee Assistance Programme and Wellbeing Solutions/Support.
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Locations
Clinic Manager in Dartford, Kent employer: Optical Express
At Optical Express, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. Located in the vibrant Manchester Trafford Clinic, our team enjoys competitive salaries, generous leave, and continuous training opportunities, making it an ideal environment for those passionate about enhancing patient experiences in vision care.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Manager in Dartford, Kent
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Optical Express.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Optical Express.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Optical Express, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinic Manager in Dartford, Kent
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Optical Express.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Optical Express.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Optical Express. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Optical Express. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Optical Express
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Optical Express’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
