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For Companies At a Glance
- Tasks: Lead a dynamic team to enhance patient care and operational efficiency.
- Company: Join Optical Express, a leader in innovative eye care and aesthetics.
- Benefits: Enjoy free or discounted optical products and a modern work environment.
- Why this job: Make a real difference in patient lives while developing your leadership skills.
- Qualifications: Strong management experience in aesthetics or high-end retail is essential.
- Other info: Opportunity for growth in a supportive and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Base pay range
Clinic Manager
Hours: 40 hours per week including weekends and evenings.
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to work in our Maidenhead clinic, where you’ll have responsibility for managing the performance of the team, across our healthcare brands, Optical Express, and sk:n.
Responsibilities
- You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery and aesthetic procedures to patients.
- You will have strong management experience within an Optical setting, an aesthetics clinic or high-end retail. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Effectively and efficiently manage resources to meet customer demands
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs
What’s in it for you?
- Free or discounted optical products and procedures
- Modern working environment with superb technological support
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
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Clinic Manager employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Clinic Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and patient care. We should be ready to share specific examples of how we've driven performance and developed teams in our previous roles.
✨Tip Number 3
Showcase our passion for aesthetics and patient care during the interview. We want to convey that we’re not just looking for a job, but that we genuinely care about making a difference in patients' lives through laser surgery and aesthetic procedures.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can set us apart from other candidates. Let’s make sure they remember us!
We think you need these skills to ace Clinic Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Clinic Manager role. Highlight your management experience in aesthetics or optical settings, and don’t forget to showcase your ability to drive performance through people management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how your background makes you the perfect fit for our team. Be sure to mention your communication skills and willingness to learn.
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements that demonstrate your ability to manage teams and improve operational efficiency. Numbers speak volumes, so if you’ve increased performance metrics, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Management Skills
As a Clinic Manager, you'll need to demonstrate strong management experience. Prepare specific examples of how you've successfully led teams in the past, focusing on performance development and operational efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Customer-Facing Scenarios
Since the role is customer-facing, think about how you would handle various patient interactions. Be ready to discuss how you would promote laser surgery and aesthetic procedures, ensuring you can articulate the benefits clearly and confidently.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about team dynamics, training opportunities, or how success is measured in the clinic. It shows you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
