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- Tasks: Manage clinic performance and team development while promoting laser surgery benefits.
- Company: Join Optical Express, the UK's leading provider of eye care with over 35 years of excellence.
- Benefits: Enjoy competitive salary, free optical products, career progression, and a modern work environment.
- Why this job: Be part of a caring culture that transforms lives and supports local communities.
- Qualifications: Strong management experience in aesthetics, retail, or optical settings; excellent communication skills required.
- Other info: This role is based in Glasgow city centre and includes weekend hours.
The predicted salary is between 36000 - 60000 £ per year.
Title: Clinic Manager
Location: Glasgow City Centre
Hours: 40 hours per week, including Saturdays
Salary: £DoE + bonus & benefits,
For the over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider.
The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity.
Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
We are seeking an experienced and motivated Clinic Manager for our Flagship Glasgow city centre clinic, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and surgery procedures, post op appointments and also retail services for eyewear. The successful candidate will have responsibility for the commercial and operational performance of the clinic and the team implementing best practice across all activities.
Key Responsibilities
You will be customer facing and you will help drive performance for the clinic. You’ll also be responsible for the daily operational efficiency of the clinic, a key part of your role will be developing the team and also promoting the benefits of laser eye and Lens replacement surgery to our patients.
You will have strong management experience within an Optical setting or high-end retail. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
What’s in it for you?
Clinic Manager employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager
✨Tip Number 1
Familiarise yourself with Optical Express's values and mission. Understanding their commitment to patient care and community involvement will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Network with current or former employees of Optical Express. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your management style and experience.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to drive performance and develop team members will resonate well with the hiring managers.
✨Tip Number 4
Research the latest trends in the aesthetics and optical industry. Being knowledgeable about current practices and innovations will demonstrate your passion for the field and your readiness to contribute to Optical Express's success.
We think you need these skills to ace Clinic Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management, customer service, and the aesthetics or optical industry. Use specific examples that demonstrate your ability to lead a team and drive performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention how your background aligns with Optical Express's values and culture, particularly in delivering exceptional service.
Highlight Key Skills: In your application, emphasise your communication and presentation skills. Provide examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Optical Express. Mention your willingness to learn and grow within the company, and how you can contribute to their mission of transforming lives through eye care.
How to prepare for a job interview at Optical Express
✨Showcase Your Customer Service Skills
As a Clinic Manager, you'll be customer-facing, so it's crucial to demonstrate your ability to provide world-class service. Prepare examples from your past experiences where you successfully managed customer interactions and resolved issues.
✨Highlight Your Management Experience
Discuss your previous management roles, especially in aesthetics clinics or high-end retail. Be ready to share specific instances where you developed your team and drove performance, as this aligns with the responsibilities of the role.
✨Understand the Company Culture
Familiarise yourself with Optical Express's commitment to patient care, teamwork, and community involvement. During the interview, express how your values align with theirs and how you can contribute to their culture of care and integrity.
✨Prepare for Operational Questions
Expect questions about managing daily operations and maintaining high standards. Think about how you would ensure the clinic runs efficiently and how you would handle challenges related to resource management and team performance.
