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- Tasks: Build relationships with patients and assist in their eye care journey.
- Company: Optical Express, a leader in patient care and innovative technology.
- Benefits: Competitive salary, free eye surgery, generous leave, and ongoing training.
- Other info: Join a fun, rewarding environment with excellent career growth opportunities.
- Why this job: Make patients feel like superstars while working in a supportive team.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 27000 - 27000 £ per year.
Hours: Full Time - 40 hours (Must be flexible to work weekends)
Location: Clapham
Salary: £27,000+ benefits
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 33 days annual leave pro rata*
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Flexible Adviser in Clapham employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Adviser in Clapham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of a Patient Advisor. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress to impress! First impressions matter, so let’s make sure we look sharp and professional when we walk into that interview.
✨Tip Number 4
Follow up after the interview with a thank-you email. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Flexible Adviser in Clapham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Advisor role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in joining our team!
Show Your Passion: In your application, let your enthusiasm for patient care shine through. We want to see that you’re not just looking for a job, but that you’re excited about making a difference in our patients' lives. Share any experiences that demonstrate this passion!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to build relationships and communicate clearly, as these are crucial for the role.
✨Be Ready for Role-Specific Questions
Expect questions that relate directly to the responsibilities of a Patient Advisor. Think about how you would handle patient consultations, scheduling, and maintaining records. Practising your responses can help you feel more confident during the interview.
✨Demonstrate Your Flexibility
Since the role requires flexibility, be prepared to discuss your availability, especially regarding weekends. Show that you’re adaptable and willing to meet the needs of the clinic and its patients, which is essential for success in this position.