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- Tasks: Build relationships with patients and provide 5-star service in eye care.
- Company: Join Optical Express, a leader in patient care and technology.
- Benefits: Competitive salary, bonuses, free eye surgery, and 29 days annual leave.
- Other info: Full training provided with ongoing development opportunities.
- Why this job: Make a real difference in patients' lives while enjoying a fun work environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27000 - 27000 £ per year.
Salary – £27,000 per annum, bonus & benefits, full training will be given.
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
The successful candidate will:
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Eye Care Experience Advisor in Chelmsford employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eye Care Experience Advisor in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and communication skills. We recommend role-playing with a friend to get comfortable with your responses and show off your personality!
✨Tip Number 3
Show your passion for eye care! During your interview, share any relevant experiences or stories that highlight your commitment to patient care and how you can contribute to the Optical Express culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Optical Express team.
We think you need these skills to ace Eye Care Experience Advisor in Chelmsford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for eye care and patient service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Optical Express.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in an Eye Care Experience Advisor.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As an Eye Care Experience Advisor, strong communication is key. Prepare examples from your past experiences where you successfully communicated with customers or colleagues. This will demonstrate your ability to build relationships and provide that 5-star service they’re looking for.
✨Prepare for Role-Specific Questions
Expect questions related to patient care and how you would handle various scenarios. Think about how you would make patients feel comfortable and relaxed. Practising these responses can help you articulate your thoughts clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or community projects. This shows that you’re engaged and interested in the role beyond just the salary and benefits.