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- Tasks: Build relationships with patients and ensure excellent communication throughout their journey.
- Company: Join Optical Express, a leader in patient care and innovative technology.
- Benefits: Enjoy competitive salary, free optical products, and career progression opportunities.
- Why this job: Make patients feel like superstars while working in a supportive and fun environment.
- Qualifications: Passion for customer service, strong organisational skills, and clear communication.
- Other info: Be part of a team committed to care, trust, and community impact.
The predicted salary is between 24000 - 36000 £ per year.
Location – Carluke
Hours – Part Time, 24 Hours *must be available to work Saturdays
Salary – Competitive, bonus & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
It’s our Optical Assistant’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Optical Assistants are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication before and after treatment
- Accurately maintaining customer records
Are you our ideal candidate? The answer is yes if you:
- Have heaps of passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Like to look presentable and well maintained
- Are motivated and driven to succeed
A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following:
- Competitive salary
- Free and discounted optical products/procedures
- Modern working environment with superb technology support
- Genuine investment in your training and career progression
If you believe you have the right skills and attributes for this role, we’d love to hear from you.
Optical Advisor in Carluke employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Advisor in Carluke
✨Tip Number 1
Get to know the company! Research Optical Express and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Optical Advisor, you'll need to connect with a diverse range of patients. Role-play with friends or family to get comfortable with articulating your thoughts clearly and confidently.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you have the right mindset for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Optical Express family.
We think you need these skills to ace Optical Advisor in Carluke
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing world-class customer service shine through. We want to see that you genuinely care about making patients feel like superstars!
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation as much as you do!
Communicate Clearly: Use straightforward language and avoid jargon. We’re looking for candidates who can articulate their thoughts clearly, just like you would with our patients. Keep it friendly and professional!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As an Optical Advisor, providing exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for patient care and your ability to build relationships.
✨Dress to Impress
First impressions matter! Make sure you present yourself well during the interview. Dress smartly and maintain a professional appearance, as this reflects your respect for the role and the company culture.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows that you’re engaged and serious about your potential future with Optical Express.
