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- Tasks: Build relationships with patients and ensure excellent communication throughout their treatment journey.
- Company: Join the UK's leading private provider of eye care with a focus on exceptional patient service.
- Benefits: Industry-leading salary, bonuses, 29 days leave, free eye tests, and discounts on eyewear.
- Why this job: Make patients feel like superstars while working in a modern, supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Enjoy ongoing training and development opportunities in a dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
Our Patient Advisors are often the first person our patient interacts with, building relationships with patients and ensuring regular communication prior to and following their treatment. It’s our Patient Advisors who make our patients feel like a superstar from the moment they enter our clinics.
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Weekend Advisor in Cardiff employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Advisor in Cardiff
✨Tip Number 1
Get to know the company! Research Optical Express and understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Patient Advisor, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with how you’ll interact with patients and answer their questions.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm shines through. We want to see how you can make patients feel like superstars from the moment they walk in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weekend Advisor in Cardiff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about why you're passionate about patient care.
Tailor Your Application: Make sure to customise your application for the Patient Advisor role. Highlight any relevant experience in customer service or healthcare, and explain how you can contribute to making our patients feel like superstars!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Patient Advisor, you'll be the first point of contact for patients. During the interview, highlight your experience in building relationships and communicating effectively. Share specific examples of how you've made customers feel valued and supported in previous roles.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving and interpersonal skills. Think about situations where you've had to handle difficult customers or provide exceptional service. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your enthusiasm and helps you determine if it's the right fit for you. Consider asking about training opportunities or how success is measured for Patient Advisors.
