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- Tasks: Support our Clinical Services team with various administrative tasks and event organisation.
- Company: Join Optical Express, a leader in eye care with a commitment to excellence.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and discounts on vision correction.
- Why this job: Be part of a dynamic team making a real difference in patient care.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office required.
- Other info: Great career progression opportunities in a supportive and modern work environment.
The predicted salary is between 30000 - 40000 £ per year.
Location – Glasgow City Centre
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. With clinics across the UK, Ireland, and mainland Europe, Optical Express offers you a huge variety of exciting career opportunities.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
The Role
Our Clinical services team provides support throughout our business, dealing with our clinics, marketing teams, optometrists and surgeons, and the Administration team plays a big part in this. The role is varied and will require the successful candidate to be highly organised with the ability to deal with many tasks at the same time. Every day will bring something new but your day to day role will involve:
- Setting up teams call
- Organising CPD events and certification
- Updating excel reports
- Other general admin duties
- Email to external consultants and collating response.
Essential skills
We are looking for applicants who have excellent customer service skills, with strong written and verbal communication skills and strong organisational skills. Previous Customer Service experience is preferred, although full training will be provided. Proficiency in Microsoft Office applications, as well as the ability to acquire new IT skills is required.
We are seeking individuals who are articulate and presentable; diligent and detail orientated; motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. You will enjoy working closely with other members of your team and with colleagues across different areas of the business, so it is essential that you are able to work well with others in order to bring enquiries to a conclusion and influence outcomes.
What’s in it for you?
- Competitive salary
- 33 Days Annual Leave*
- Discounted vision correction products/procedures
- Modern, city centre working environment
- Discounted rates at on site restaurant
- Investment in your training and career progression
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Office Administrator – Clinical Services Dept in Cardiff employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator – Clinical Services Dept in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to office administration and customer service. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio showcasing your previous work, including any reports or projects you've managed. This will demonstrate your ability to handle multiple tasks effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows you’re proactive and genuinely interested in joining the team.
We think you need these skills to ace Office Administrator – Clinical Services Dept in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your customer service experience and organisational skills, as these are key for us at Optical Express. Use specific examples that showcase how you've excelled in similar roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to work with us and how you align with our values of care, trust, and integrity.
Showcase Your IT Skills: Since proficiency in Microsoft Office is essential, make sure to mention any relevant experience you have with these applications. If you’ve learned new IT skills in previous jobs, don’t forget to include those too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Clinical Services department!
How to prepare for a job interview at Optical Express
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Administrator role in the Clinical Services department. Familiarise yourself with the key responsibilities like organising CPD events and managing Excel reports. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is a must for this role, prepare examples from your past experiences where you've demonstrated strong communication and organisational skills. Think of specific situations where you went above and beyond to help a customer or resolved a challenging issue.
✨Brush Up on Microsoft Office Proficiency
As proficiency in Microsoft Office applications is required, take some time to review your skills in Excel, Word, and any other relevant software. Be ready to discuss how you've used these tools in previous roles, and if possible, practice creating reports or presentations to showcase your abilities.
✨Emphasise Teamwork and Collaboration
The role involves working closely with various teams, so be prepared to talk about your experience in collaborative environments. Share examples of how you've successfully worked with others to achieve common goals, and highlight your ability to influence outcomes positively within a team setting.