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- Tasks: Assist in surgeries, conduct pre-operative tests, and support patients throughout their eye care journey.
- Company: Join Optical Express, the UK's leading private provider of laser eye and cataract surgery.
- Benefits: Enjoy a competitive salary, 29 days annual leave, and free eye surgeries.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: Strong communication skills and a flexible approach to work are essential.
- Other info: Ongoing training and development opportunities with a transparent management structure.
The predicted salary is between 21800 - 29200 £ per year.
Location: Cardiff and Bristol
Hours: 40 Hours per week
Salary: 25,400 per annum
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant) within our Exeter clinic. The role involves travelling to cover other Optical Express surgery clinics, as well as an element of weekend working.
Key Responsibilities and Accountabilities:
- Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
- You will also be responsible for the following:
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of HCA (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling end of day reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents taking an active role in patient safety issues and quality and risk management.
Essential Skills:
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
What’s in it for you?
- A market leading salary
- No night shift
- State of the art, modern working environments
- 29 days annual leave per year
- Pension scheme
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6 week rota
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Healthcare Assistant (Cardiff) employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant (Cardiff)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Optical Express. Understand their values and how they treat their patients and staff. This will help you connect during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Healthcare Assistant can benefit Optical Express, especially in patient care and teamwork. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Healthcare Assistant (Cardiff)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Healthcare Assistant role. Highlight relevant experience and skills that match the job description, like communication and organisational skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how your values align with ours at Optical Express. We love seeing genuine enthusiasm for the role.
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them in real situations. Whether it's managing patient flow or assisting in surgeries, give us examples that demonstrate your capabilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Optical Express family!
How to prepare for a job interview at Optical Express
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Assistant at Optical Express. Familiarise yourself with pre-operative testing, patient discharging, and the role of a scrub assistant. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Healthcare Assistant, excellent communication is key. Prepare examples of how you've effectively communicated with patients or team members in the past. Think about times when you had to convey complex information clearly, as this will demonstrate your ability to absorb and relay technical details.
✨Demonstrate Adaptability
The job requires flexibility, especially since you'll be travelling to different clinics. Be ready to discuss situations where you've had to adapt quickly to new environments or changes in plans. This will highlight your ability to thrive in a dynamic setting, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how they ensure patient safety. This shows that you're not just interested in the job, but also in how you can contribute to their mission of exceptional patient care.
