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- Tasks: Build relationships with patients and ensure excellent communication throughout their treatment journey.
- Company: Join the UK's leading private provider of eye care with a focus on exceptional patient service.
- Benefits: Industry-leading salary, bonuses, 29 days leave, free eye tests, and discounts on eyewear.
- Why this job: Make patients feel like superstars while working in a modern, supportive environment.
- Qualifications: Strong communication skills and a passion for patient care.
- Other info: Enjoy ongoing training and development opportunities in a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
Full time - Part time (must be flexible to work weekends).
As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
Our Patient Advisors are often the first person our patient interacts with. Building relationships with patients and ensuring regular communication prior to and following their treatment. It’s our Patient Advisors who make our patients feel like a superstar from the moment they enter our clinics.
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Flexible Working Advisor in Cardiff employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Working Advisor in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give us insider info about the company culture and what they really look for in a Patient Advisor.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you’d build relationships with patients and ensure their comfort. We want to show that we’re not just qualified, but also genuinely care about patient experience.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role where we’ll be the face of the company. A smart, professional appearance will help us stand out as someone who takes pride in their work.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. It shows our enthusiasm for the role and reinforces that we’re keen to join the Optical Express team.
We think you need these skills to ace Flexible Working Advisor in Cardiff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Patient Advisor role. Highlight your experience in building relationships and communication skills, as these are key to making our patients feel like superstars!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for us. Avoid fluff and focus on what makes you the ideal candidate.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their mission of exceptional patient care.
✨Showcase Your People Skills
As a Patient Advisor, building relationships with patients is key. Prepare examples from your past experiences where you've successfully communicated with customers or clients. Highlight your ability to empathise and connect with people, as this will be crucial in making patients feel valued and cared for.
✨Flexibility is Key
Since the role requires flexibility to work weekends, be ready to discuss your availability openly. Show that you’re adaptable and willing to meet the needs of the clinic. This will reassure the interviewers that you’re committed to providing excellent service, no matter the schedule.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about training opportunities, team dynamics, or how success is measured in the position. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
