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- Tasks: Build relationships with patients and ensure excellent communication throughout their treatment journey.
- Company: Join the UK's leading private provider of eye care with a focus on exceptional patient service.
- Benefits: Industry-leading salary, bonuses, 29 days leave, free eye tests, and discounts on eyewear.
- Why this job: Make patients feel like superstars while working in a modern, supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Enjoy ongoing training and development opportunities in a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
Full time - Part time (must be flexible to work weekends).
As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
Our Patient Advisors are often the first person our patient interacts with, building relationships with patients and ensuring regular communication prior to and following their treatment. It’s our Patient Advisors who make our patients feel like a superstar from the moment they enter our clinics.
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Flexible Adviser in Cardiff employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Adviser in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you’d build relationships with patients and ensure they feel valued. We want to see your personality shine through!
✨Tip Number 3
Show off your flexibility! Since the role requires weekend work, highlight any previous experience where you adapted to changing schedules. It’ll show we’re ready for anything!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Flexible Adviser in Cardiff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about why you're passionate about patient care.
Tailor Your Application: Make sure to customise your application for the Patient Advisor role. Highlight any relevant experience you have in customer service or healthcare, and explain how it aligns with our mission of exceptional patient care.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Patient Advisor, you'll be the first point of contact for patients. Highlight your communication skills and any previous experience in customer service. Prepare examples of how you've built relationships with clients or handled difficult situations to demonstrate your ability to make patients feel valued.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various patient interactions, from addressing concerns to providing information about treatments. Practising these scenarios can help you articulate your thought process and reassure the interviewer of your suitability for the role.
✨Emphasise Flexibility and Team Spirit
Since the role requires flexibility, be prepared to discuss your availability, especially for weekends. Also, convey your enthusiasm for working as part of a team. Share experiences where you've collaborated effectively with others to achieve a common goal, as this aligns with the company's focus on exceptional patient care.
