At a Glance
- Tasks: Build relationships with patients and provide top-notch service in a supportive environment.
- Company: Optical Express, a leader in patient care and innovative eye solutions.
- Benefits: Competitive salary, bonuses, free eye surgery, and generous leave.
- Other info: Full training provided, with excellent career growth opportunities.
- Why this job: Join a fun team dedicated to making a real difference in patients' lives.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28000 - 28000 £ per year.
Location: Bristol
Hours: Full Time – 40 hours (must be available Saturdays)
Salary: £28,000, & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding.
As an employee, you can benefit from the following:
- Industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5‑star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike. We are looking to add to our team in our Bristol clinic.
Day-to-day responsibilities:
- Build a strong relationship with our patients
- Perform diagnostic eye scans (full training will be provided)
- Confidently relay patient information to the optometrist to ensure a smooth patient journey
- Maintain patient records with accurate and up to date information
- Arrange affordable finance options to suit each individual patient
- Schedule patients' consultations and surgeries with our optometrists and surgeons
What we’re looking for:
- Driven and passionate with a willingness to succeed
- Excellent written and verbal communication skills
- Strong negotiation skills
- Self‑motivated to work with and without supervision
- Strong organisational skills
- Previous experience working to sales targets and personal KPIs
- Commercially aware whilst providing world‑class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Advisor - Copy in Bristol employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee development in a supportive and collaborative environment. Located in Bristol, our team enjoys industry-leading salaries, comprehensive training, and a range of benefits including free eye surgery and generous leave. We foster a culture of care, trust, and integrity, ensuring that every employee feels valued and empowered to grow within their role while contributing positively to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Advisor - Copy in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of Patient Advisor. We want to hear how you’d make patients feel comfortable and provide that 5-star service!
✨Tip Number 3
Show your passion! During interviews, share why you’re excited about working in patient care. Your enthusiasm can set you apart from other candidates who might just be looking for a job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Optical Express team.
We think you need these skills to ace Patient Advisor - Copy in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for patient care shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Optical Express.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Patient Advisor.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will reflect your strong written skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Patient Advisor, strong communication is key. Prepare examples from your past experiences where you successfully communicated with clients or colleagues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Passion for Patient Care
Optical Express is all about exceptional patient care. Be ready to discuss why you’re passionate about helping others and how you can contribute to creating a comfortable environment for patients. Share any relevant experiences that highlight your commitment to customer service.
✨Prepare for Role-Specific Questions
Expect questions related to the responsibilities of a Patient Advisor, such as handling patient records or scheduling consultations. Think about how your previous experience aligns with these tasks and be prepared to discuss specific situations where you excelled in similar roles.
