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- Tasks: Lead a dynamic team to deliver exceptional patient care and drive clinic performance.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery.
- Benefits: Competitive salary, bonuses, free optical products, and career progression opportunities.
- Why this job: Transform lives through eye care while developing your leadership skills in a supportive environment.
- Qualifications: Strong management experience in healthcare or high-end retail with excellent communication skills.
- Other info: Be part of a culture that values care, trust, and community involvement.
The predicted salary is between 36000 - 60000 £ per year.
Location: Bournemouth
Hours: 40 hours per week
Salary: £*****, pa DoE plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to work in our Bournemouth clinic. Our Bournemouth clinic is a dual branded clinic that provides both optical and aesthetic services, including Laser eye surgery consultations, private eye tests, contact lens fitting, skin consultations and laser treatments.
Key Responsibilities
- You will be customer facing and you will help drive performance for the practice.
- You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser eye surgery to patients.
- You may come from a healthcare or retail background where world class customer service comes naturally to you.
- You will have strong management experience within a high-end retail or Optical setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Effectively and efficiently manage resources to meet customer demands.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
What’s in it for you?
- Salary between £*****, DoE plus bonus.
- Free or discounted optical products and procedures.
- Career progression.
- Modern working environment with superb technological support.
Clinic Manager in Bournemouth employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and retail sectors. Let them know you're on the lookout for a Clinic Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to management and customer service. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and passion for patient care.
✨Tip Number 3
Showcase your leadership skills! When you get the chance, share examples of how you've developed teams in previous roles. Highlighting your ability to coach and support others will resonate well with potential employers looking for a Clinic Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Optical Express family.
We think you need these skills to ace Clinic Manager in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinic Manager role. Highlight your management experience and any relevant skills that align with delivering exceptional patient care and operational efficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for people and how you can contribute to the Optical Express culture of care, trust, and integrity. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven performance or improved customer service in previous roles. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Management Skills
As a Clinic Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, improved performance, or enhanced customer service. Be ready to discuss how you can apply these skills at Optical Express.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and decision-making skills. Think about potential challenges you might encounter in a clinic setting and how you would handle them. This will show that you're proactive and ready to tackle real-world issues.
✨Emphasise Your Passion for Patient Care
Optical Express is all about exceptional patient care. Be prepared to talk about why you’re passionate about improving patient experiences and outcomes. Share any relevant experiences that highlight your commitment to providing top-notch service and how you can contribute to their culture of care.
