Patient Experience Advisor – Eye Care & 5-Star Service in Birmingham

Patient Experience Advisor – Eye Care & 5-Star Service in Birmingham

Birmingham Full-Time On-site
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Optical Express in Birmingham is seeking a Patient Advisor to deliver excellent patient care and a five-star service. You will help patients feel comfortable, communicate clearly with ophthalmic professionals, and support the patient journey from consultation to post-treatment follow-up.

The role includes building patient relationships, performing diagnostic eye scans (training provided), relaying information to optometrists, managing patient records, arranging finance options, and scheduling

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Patient Experience Advisor – Eye Care & 5-Star Service in Birmingham employer: Optical Express

Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises employee well-being and professional growth. With a commitment to excellence in patient care and a supportive team environment, employees enjoy generous benefits such as 33 days of annual leave, free eye surgeries, and ongoing training opportunities, making it a truly rewarding place to build a career in HR.

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Contact Details:

Optical Express Recruitment Team