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- Tasks: Provide onsite IT support, troubleshoot issues, and maintain systems across various locations.
- Company: Join Optical Express, the UK's leading provider of eye care services.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and discounts on optical products.
- Other info: Frequent travel, opportunities for career progression, and a modern working environment.
- Why this job: Transform lives while working with cutting-edge technology in a dynamic environment.
- Qualifications: Strong IT knowledge, good communication skills, and a full UK driving licence required.
The predicted salary is between 32000 - 32000 £ per year.
Location: Edgbaston, Birmingham
Hours of Work: 40 hrs pw including evenings & weekends as required.
Salary: £32,000
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
We are seeking to recruit an IT Technician to be based in our Edgbaston office. This will be a mobile role, which will require travel throughout the UK, sometimes with little or no notice, and must be able to travel abroad as required.
Job Summary
A Mobile IT Technician provides onsite technical support to our Hospitals/Clinics. The role involves travelling to our sites to install, maintain, troubleshoot, and repair computer systems, networks, mobile devices, printers, and other IT equipment. The technician will ensure systems operate efficiently while delivering excellent service.
Key Responsibilities
- Travel to Hospitals/Clinics or company locations to provide IT support
- Install, configure, and maintain:
- PCs and laptops
- Printers and peripherals
- Mobile devices
- Networking equipment
- Software applications
Required Skills & Qualifications
- Strong knowledge of:
- Windows operating systems
- Microsoft 365
- Hardware diagnostics and repair
- Basic networking (TCP/IP, routers, switches, Wi-Fi)
Preferred Qualifications
- CompTIA A+
- CompTIA Network+
- Microsoft certifications
- Experience in field service or helpdesk support
Working Conditions
- Frequent travel between sites
- May involve lifting and installing equipment
- Occasional evening and weekend work
- Combination of onsite and remote support
What’s in it for you?
- Salary of £32,000
- 33 days Annual Leave*
- Free or discounted optical products and procedures
- Discounts on other group member companies products and procedures
- Career progression
- Modern working environment with superb technological support
IT Technician (Mobile) in Birmingham employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician (Mobile) in Birmingham
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to IT. Chatting with people in the field can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Don’t be shy about reaching out! If you see a role you like, connect with someone at the company on LinkedIn. A friendly message can make a big difference and get your foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Technician (Mobile) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the IT Technician role. We want to see how your background fits with what we do at Optical Express, so don’t be shy about showcasing your tech know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our mission of delivering exceptional patient care. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can troubleshoot independently, so share those stories that demonstrate your knack for solving problems on the go!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Optical Express
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows operating systems, Microsoft 365, and basic networking. Be ready to discuss how you've diagnosed and resolved hardware or software issues in the past. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Show Off Your Customer Service Skills
Since this role involves providing excellent service to patients and staff, think of examples where you've gone above and beyond in customer service. Prepare to share how you communicated technical issues clearly to non-technical users, as this is crucial for the job.
✨Be Ready for Travel Questions
Given the mobile nature of the role, expect questions about your flexibility and willingness to travel. Have a few anecdotes ready about times you've adapted to last-minute travel or worked in different environments. This will demonstrate your readiness for the demands of the job.
✨Prepare for Practical Scenarios
You might be asked to solve a technical problem on the spot or describe how you'd handle a specific situation. Think through common IT issues you’ve faced and how you resolved them. Practising these scenarios can help you feel more confident during the interview.