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- Tasks: Assist the Clinic Manager in driving success and managing daily operations.
- Company: Join Optical Express, Europe's leading provider of eye care with a culture of care and integrity.
- Benefits: Competitive salary, free optical products, and a modern working environment.
- Why this job: Make a real impact in patient care while developing your management skills.
- Qualifications: Strong management experience in retail or clinical settings and excellent communication skills.
- Other info: Fantastic growth opportunities in a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider.
The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity.
Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
We are looking for an Assistant Manager for our Meadowhall clinic, to assist the Clinic Manager in managing the team and promoting best practice within our Optical and Aesthetic brands.
Responsibilities
- You will be customer/patient facing and you will work closely with the Clinic Manager to help drive the success of the clinic. You’ll also be responsible for the daily operational efficiency of the clinic; a key part of your role will be developing the team to deliver on service and sales. You may come from a retail background where world class customer service comes naturally to you.
- You will have strong management experience within a retail or clinical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team. You will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Effectively and efficiently manage resources to meet customer/patient needs
- Ensure the clinic is presentable and maintained to the highest standards of cleanliness which showcase the professional image of Optical Express
- Assist to recruit, induct, coach and support your team to ensure they meet acceptable levels of knowledge and competence.
What’s in it for you?
- Ophthalmic industry leading salary
- A range of benefits including free or discounted optical products and procedures
- Modern working environment with superb technological support.
Please apply now by uploading your CV.
This is a fantastic opportunity to join an industry leader where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Sales, Management, and Customer Service
Industries
- Hospitals and Health Care
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Assistant Manger employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manger
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. Think about how your past experiences align with the role of Assistant Manager and be ready to share specific examples.
✨Tip Number 3
Show your passion for patient care during the interview. Optical Express values a culture of care and trust, so make sure to highlight any relevant experiences that demonstrate your commitment to excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Optical Express team.
We think you need these skills to ace Assistant Manger
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your management experience and any customer service achievements to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about working at Optical Express. Share specific examples of how you've driven success in previous roles, especially in retail or clinical settings.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is clear and well-structured. We want to see your ability to articulate your thoughts effectively right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to grow with Optical Express.
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Management Skills
As an Assistant Manager, you'll need to demonstrate your management experience. Prepare specific examples from your past roles where you've successfully led a team, improved operational efficiency, or enhanced customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Since this role is customer-facing, be ready to discuss how you prioritise patient care and ensure a world-class customer experience. Share anecdotes that highlight your ability to handle challenging situations with grace and professionalism.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the clinic. This shows that you're not just interested in the job, but also in contributing positively to the team and the clinic's goals.
