We are a leading provider in the UK specializing in laser eye surgery, lens replacement, and private cataract surgery, with over 2 million procedures performed globally. Investing more than £600 million in cutting-edge clinics and technology, we offer personalized care and a wide range of vision correction solutions through our nationwide network of clinics, ensuring outstanding clinical outcomes and exceptional aftercare.
We are currently seeking a Patient Advisor to join our dedicated team. If you are passionate about helping others and want to contribute to improving patients' lives with world-class eye care, we encourage you to apply and become part of our exciting journey.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.
Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Have previous experience working towards sales targets and personal KPI's
- Are motivated and driven to succeed
Hours: Full Time, 40 hours
Location: Stoke on Trent
Salary: £27,000 + benefits – Full training given
A career at Optical Express is fulfilling, xiskglj fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 33 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Access to a range of exclusive offers, discounts and rewards
- Employee Assistance Programme and Wellbeing Solutions/Support
Patient Advisor in Stafford employer: Optical Express Westfield Limited
Optical Express is an exceptional employer, offering a dynamic and supportive work culture in the heart of Glasgow City Centre. With a commitment to employee growth through ongoing training and development opportunities, alongside competitive salaries and generous benefits, including free Laser Eye Surgery and a modern working environment, we ensure our team feels valued and empowered. Join us in making a meaningful impact on patient care while being part of a collaborative team that prioritises integrity and community involvement.
Contact Details:
Optical Express Westfield Limited Recruitment Team
