Receptionist

Receptionist

Torquay Full-Time 21500 - 29500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage reception duties, handle calls, and support the clinic team.
  • Company: Join Optical Express, the UK's leading eye care provider.
  • Benefits: Competitive salary, 29 days leave, free eye surgery, and ongoing training.
  • Why this job: Be part of a caring team transforming lives through exceptional patient care.
  • Qualifications: Strong communication skills and a professional attitude required.
  • Other info: Flexible hours with opportunities for growth in a supportive environment.

The predicted salary is between 21500 - 29500 £ per year.

Job Description

Job Title – Receptionist

Location – Torquay with travel to Exeter

Hours – Full Time/Part Time available (must be flexible to work weekends)

Salary- £25,400

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Receptionist. The role involves travelling to cover other Optical Express surgery clinics and weekend working.

Key Responsibilities and Accountabilities:

Receptionist duties include:

  • Covering the reception area, maintaining a priority for incoming calls at all times
  • Take clear and concise messages
  • Communicating all messages promptly and accurately
  • Provide administrative support to the Manager
  • Maintain stationery stocks and oversee the ordering of new supplies
  • General reception duties as and when required

Essential Skills

  • Excellent communication and presentation skills
  • Ability to absorb and convey highly technical information
  • Adaptable with a flexible approach to work
  • Excellent time management skills and ability to prioritise tasks
  • A confident and professional individual who has fantastic organisational skills
  • Excellent telephone manner
  • Demonstrate confidentiality, integrity and discretion

What’s in it for you?

  • A market leading salary
  • No night shift
  • State of the art, modern working environments
  • 29 days annual leave per year
  • Pension scheme
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eyewear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • An accessible management team and transparent management structure
  • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
  • Full visibility of 6 week rota

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.

Receptionist employer: Optical Express Westfield Limited

Optical Express is an exceptional employer, offering a supportive and collaborative work culture that prioritises patient care and employee well-being. With a market-leading salary, flexible working hours, and generous benefits including free laser eye surgery and ongoing training opportunities, employees can thrive in a modern environment while making a meaningful impact in the community. Join us in Torquay and be part of a team dedicated to excellence and integrity in eye care.
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Contact Detail:

Optical Express Westfield Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Get to know the company! Research Optical Express and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a receptionist, you'll need to convey information clearly and professionally. Try role-playing common scenarios with a friend to boost your confidence and refine your telephone manner.

✨Tip Number 3

Be flexible and adaptable! Since the role involves travelling to different clinics and working weekends, highlight your willingness to take on varied shifts. This shows you're ready to jump in wherever needed!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!

We think you need these skills to ace Receptionist

Excellent Communication Skills
Presentation Skills
Ability to Absorb Technical Information
Adaptability
Time Management Skills
Organisational Skills
Telephone Manner
Confidentiality
Integrity
Discretion

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Receptionist role. Highlight your communication skills and any relevant experience in customer service or administrative support. We want to see how you can bring your unique flair to our team!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re excited about joining Optical Express and how you align with our values of care, trust, and integrity.

Show Off Your Flexibility: Since the role requires flexibility with hours and travel, make sure to mention your availability in your application. We appreciate candidates who are adaptable and ready to jump in wherever needed!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Optical Express Westfield Limited

✨Know the Company Inside Out

Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Practice Your Communication Skills

As a receptionist, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with conveying information succinctly and professionally.

✨Showcase Your Organisational Skills

Be prepared to discuss how you manage your time and prioritise tasks. Think of specific examples from your past experiences where you successfully handled multiple responsibilities, especially in a busy environment like a clinic.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. This reflects your understanding of the role and the importance of presenting yourself well, especially in a patient-facing position.

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