At a Glance
- Tasks: Manage reception, handle calls, and provide top-notch customer service.
- Company: Join Optical Express, the UK's leading eye care provider.
- Benefits: Enjoy a competitive salary, career progression, and 33 days annual leave.
- Other info: Modern work environment with excellent technology support.
- Why this job: Be part of a dynamic team making a real difference in patient care.
- Qualifications: Confident, professional, with strong communication and organisational skills.
The predicted salary is between 26500 - 26500 £ per year.
Location – Peterborough
Hours – 40 hours per week (Must be able to work Saturdays)
Salary - £26,500 per annum
Optical Express is the UK’s only complete eye care provider, and the leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. For over 35 years, millions of patients have trusted Optical Express with their eye care.
If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious Peterborough clinic. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
Every day will bring something new but your day to day role will involve:
- Covering the reception area, maintaining a priority for incoming calls at all times
- Take clear and concise messages
- Communicating all messages promptly and accurately
- Provide administrative support to the Manager
- Maintain stationery stocks and oversee the ordering of new supplies
- General reception duties as and when required
We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
What’s in it for you?
- Competitive salary
- Free or discounted optical products/procedures
- Career progression
- Modern working environment with superb technology support
- 33 days annual leave
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Receptionist in Peterborough employer: Optical Express Westfield Limited
Optical Express is an exceptional employer, offering a competitive salary and a modern working environment equipped with state-of-the-art technology. With a strong focus on employee growth and career progression, you will be part of a dedicated team in our prestigious Peterborough clinic, where your contributions directly enhance the patient experience. Enjoy 33 days of annual leave and access to free or discounted optical products, all while working for a market leader in eye care.
Contact Details:
Optical Express Westfield Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optical Express. Understand their values, services, and what makes them a leader in eye care. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common receptionist interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and ability to multi-task, as these are key for the role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look professional and presentable when you arrive for your interview at the Peterborough clinic.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Receptionist in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Receptionist role. Highlight your customer service experience and any relevant administrative skills to show us you’re the perfect fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for providing world-class customer service and how you can contribute to our team at Optical Express. Keep it concise but engaging!
Show Off Your Communication Skills:As a Receptionist, communication is key! In your application, demonstrate your ability to convey information clearly and effectively. This will help us see how you can handle the busy environment at our clinic.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on this fantastic opportunity to join our team!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight your ability to handle difficult situations with grace and professionalism, as this is crucial in a busy clinic environment.
✨Practice Multi-Tasking Scenarios
Given the fast-paced nature of the role, practice how you would manage multiple tasks at once. You might be answering calls while checking in patients or managing administrative duties. Think of scenarios where you successfully juggled various responsibilities and be ready to discuss them.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look presentable. This reflects your understanding of the role's requirements and shows that you take the opportunity seriously. A polished appearance can set a positive tone for the entire interview.
