Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients with exceptional care and provide a 5-star service.
- Company: Optical Express, dedicated to patient care and community support.
- Benefits: Competitive salary, free eye surgery, generous leave, and ongoing training.
- Why this job: Join a fun team and make a real difference in patients' lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 20400 - 29600 £ per year.
Job Title: Patient Advisor Hours:
Full Time, 40 hours Salary:
£27,500 + benefits
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: An industry leading salary plus excellent bonus potential State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.
Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment dates Discussing finance options Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Advisor employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Advisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Optical Express's values and community projects. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Patient Advisor, you'll need to chat with patients and professionals alike. Try role-playing with a friend or family member to get comfortable with relaying information clearly and confidently.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed schedules or maintained records in the past. This will demonstrate that you can handle the responsibilities of the role effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Optical Express team. Don’t miss out on this opportunity!
We think you need these skills to ace Patient Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Patient Advisor role. Highlight your communication skills and any relevant experience in customer service to show us you're the perfect fit!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about patient care and how your values align with our culture of care, trust, and integrity. Keep it friendly and professional!
Showcase Your Personality: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share anecdotes or experiences that demonstrate your ability to connect with people and provide excellent service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Patient Advisor, strong communication is key. Prepare examples from your past experiences where you successfully communicated with patients or colleagues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Passion for Patient Care
Optical Express is all about exceptional patient care. Be ready to discuss why you’re passionate about helping others and how you would ensure a 5-star service for patients. Sharing personal stories can make your passion come alive!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.
