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- Tasks: Build relationships with patients and assist in their treatment journey.
- Company: Optical Express, a leader in patient care and innovative technology.
- Benefits: Competitive salary, bonus potential, free eye surgery, and ongoing training.
- Why this job: Make patients feel like superstars while working in a supportive team.
- Qualifications: Passion for customer service and strong organisational skills.
- Other info: Part-time role with flexible hours and opportunities for career growth.
The predicted salary is between 16200 - 19800 £ per year.
Job Title: Patient Advisor Hours:
Full Time, 40 hours Salary:
£27,500 + benefits
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: An industry leading salary plus excellent bonus potential State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.
Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment dates Discussing finance options Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Advisor employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Advisor
✨Tip Number 1
Get to know the company! Research Optical Express and their values. When you understand their commitment to patient care and community, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your communication skills. As a Patient Advisor, you'll be chatting with all sorts of people. Role-play with a friend or family member to get comfortable discussing patient care and answering questions.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you’ve juggled multiple tasks or helped someone feel at ease during a stressful situation. This will help you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Optical Express team. Don’t miss out on this opportunity!
We think you need these skills to ace Patient Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for providing world-class customer service shine through. We want to see how much you care about making patients feel like superstars!
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy application that reflects your strong organisational skills.
Communicate Clearly: Use straightforward language and avoid jargon. We’re looking for candidates who can communicate clearly and articulately, so make sure your written application reflects that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you build relationships and communicate clearly with diverse individuals.
✨Practice Common Interview Questions
Anticipate questions related to patient care and organisational skills. Think about how you would handle difficult situations or manage multiple tasks. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in a patient-facing role.
