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- Tasks: Support patients with exceptional care and ensure a smooth journey through their eye treatment.
- Company: Optical Express, dedicated to patient care and community support.
- Benefits: Competitive salary, bonuses, free eye surgery, and generous leave.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication, organisational skills, and a passion for helping others.
- Other info: Join a fun, rewarding team with ongoing training and career growth.
The predicted salary is between 25400 - 35560 £ per year.
Job Title: Patient Advisor Hours:
Full Time, 40 hours Salary:
£27,500 + benefits
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: An industry leading salary plus excellent bonus potential State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.
Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment dates Discussing finance options Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Advisor employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of a Patient Advisor. We want to see your passion for patient care shine through!
✨Tip Number 3
Show off your communication skills during the interview. Remember, as a Patient Advisor, you'll be interacting with patients and professionals alike. Be clear, confident, and personable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Optical Express team.
We think you need these skills to ace Patient Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Advisor role. Highlight your communication skills and any experience in customer service, as these are key for making our patients feel comfortable and relaxed.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for patient care and your drive to succeed. Use it to showcase your personality and explain why you’re the perfect fit for our team at Optical Express.
Showcase Your Skills: Don’t forget to mention your organisational and negotiation skills in your application. These are crucial for maintaining patient records and arranging finance options, so let us know how you excel in these areas!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Patient Advisor, strong communication is key. During the interview, practice clear and confident responses. You might even want to prepare a few examples of how you've successfully communicated with patients or colleagues in the past.
✨Demonstrate Your People Skills
Since the role involves building relationships with patients, think of ways to highlight your interpersonal skills. Share stories that illustrate your ability to connect with others, handle difficult situations, or provide exceptional customer service.
✨Prepare for Role-Specific Questions
Expect questions related to patient care and organisational skills. Think about scenarios where you've had to manage multiple tasks or negotiate solutions for clients. Being ready with specific examples will help you stand out as a candidate who understands the role.
