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- Tasks: Lead a dynamic optical team and drive performance in a customer-focused environment.
- Company: Join Optical Express, the UK's leading provider of eye care with a culture of care and integrity.
- Benefits: Enjoy a competitive salary, free optical products, and career progression opportunities.
- Why this job: Make a real impact by transforming lives through exceptional patient care and teamwork.
- Qualifications: Strong management experience and a passion for delivering world-class customer service.
- Other info: Be part of a global organisation with a modern working environment and superb tech support.
The predicted salary is between 36000 - 60000 £ per year.
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Store Manager to lead our optical team in our Paisley practice.
Key Responsibilities- You will be customer facing and you will help drive performance for the practice.
- You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of purchasing glasses or contact lenses from Optical Express to patients instead of their current optical provider.
- You may come from a retail background where world class customer service comes naturally to you.
- You will have strong management experience within a store or clinical setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
- Effectively and efficiently manage resources to meet customer demands.
- Ensure the clinic is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
- Competitive salary.
- Free or discounted optical products and procedures.
- Career progression.
- Modern working environment with superb technological support.
- Optics experience is desirable.
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Store Manager in Paisley employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Paisley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. Think about specific examples from your past that showcase your skills and how you’ve driven performance in previous roles.
✨Tip Number 3
Show your passion for patient care! During your interview, share why you believe in the importance of excellent customer service and how you can contribute to Optical Express's mission of transforming lives.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and show that you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Store Manager in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your management experience and any customer service achievements to show us you're the right fit for Optical Express.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team in a clinical setting and how you can contribute to our culture of care and excellence.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and articulate. We want to see how you present your ideas and engage with potential patients through your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Optical Express.
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong management capabilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can develop and motivate your team at Optical Express.
✨Emphasise Customer Service Excellence
Since this role is customer-facing, be prepared to talk about your approach to delivering world-class customer service. Share specific instances where you've gone above and beyond for customers, and how you plan to instil that same level of care within your team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows you're not just interested in the job, but also in how you can contribute to and grow with Optical Express.
