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- Tasks: Build relationships with patients and ensure excellent customer service.
- Company: Join Optical Express, a leader in patient care and innovation.
- Benefits: Enjoy a competitive salary, free optical products, and career progression.
- Why this job: Be the face of Optical Express and make patients feel like superstars.
- Qualifications: Passion for customer service and strong organisational skills required.
- Other info: Work in a modern environment with a focus on training and development.
The predicted salary is between 28800 - 43200 £ per year.
Location - Glasgow, St Enoch Centre
Hours - Full Time, 40 hours per week (5 out of 7 days - Must be available on weekends)
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
It’s our Optical Assistant’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Optical Assistants are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication before and after treatment
- Accurately maintaining customer records
Are you our ideal candidate? The answer is yes if you:
- Have heaps of passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Like to look presentable and well maintained
- Are motivated and driven to succeed
A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following:
- Competitive salary
- Free and discounted optical products/procedures
- Modern working environment with superb technology support
- Genuine investment in your training and career progression
If you believe you have the right skills and attributes for this role, we’d love to hear from you.
Optical Advisor employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Advisor
✨Tip Number 1
Get to know the company! Research Optical Express and their values. When you walk into that interview, show us you understand our commitment to patient care and community involvement. It’ll make you stand out!
✨Tip Number 2
Practice your people skills! As an Optical Advisor, you'll be the first point of contact for patients. Role-play with a friend or family member to nail down how you’d greet and engage with customers. Confidence is key!
✨Tip Number 3
Dress to impress! Looking presentable shows you care about the role and respect the patients. Choose an outfit that reflects professionalism while still being comfortable enough to move around in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the position and appreciate the opportunity to chat about your potential future with Optical Express.
We think you need these skills to ace Optical Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making patients feel like superstars!
Be Organised: Make sure your application is well-structured and easy to read. Highlight your organisational skills by presenting your experience clearly and concisely. We appreciate a tidy application!
Communicate Clearly: Use clear and articulate language in your application. Remember, we’re looking for someone who can communicate effectively with a diverse range of people, so show us you can do just that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know Your Stuff
Before the interview, make sure you understand what Optical Express is all about. Familiarise yourself with their commitment to patient care and the role of an Optical Advisor. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your People Skills
As an Optical Advisor, you'll be interacting with a diverse range of patients. Prepare examples from your past experiences where you've provided excellent customer service or built strong relationships. This will demonstrate your ability to connect with people and make them feel valued.
✨Dress to Impress
First impressions matter! Make sure you look presentable and well-maintained for your interview. Dressing smartly not only shows respect for the interviewers but also reflects the professional image that Optical Express upholds.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the training opportunities or how the team collaborates to provide exceptional patient care. This shows your enthusiasm for the role and your desire to grow within the company.